Privacy Policy

Wath Rope Access is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to your personal data. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information from our users at different points depending on how you interact with our website. Wath Rope Access is the sole owner of this information and will not sell, share, or rent it to others except as described in this privacy policy.

Contact Form & Quote Form Submissions

If you submit an enquiry via our contact form, the information you provide will be emailed to authorised staff and stored securely on our email server to allow us to respond. This information will not be shared with third parties.

Website Analytics

We use Google Analytics to collect data about how visitors use our website. This may include pages visited, time spent on the site, and IP addresses (which may be anonymised). Analytics data helps us improve our website and services. Data may be stored outside the European Economic Area (EEA). For more information, see Google Analytics Privacy.

Website Backups

Our website is backed up regularly for security and disaster recovery. Backups are stored securely with Dropbox and may be transferred outside the EEA. Appropriate safeguards are in place to protect your data. Backups are retained for a maximum of 60 days before being deleted. More information is available at Dropbox Privacy.

Cookies

We use cookies to enhance your browsing experience, remember preferences, and collect anonymised data for analytics. Non-essential cookies, such as tracking cookies, are only set after you provide consent via our cookie banner. For full details, please see our Cookie Policy.

Security Measures

We use Cloudflare Turnstile to prevent spam submissions on our contact forms. For more information, see Cloudflare Privacy Policy and Cloudflare Terms.

Links to Other Websites

Our website contains links to external websites. Wath Rope Access is not responsible for the privacy practices of these third-party websites. We encourage users to read the privacy policies of any websites they visit.

Your Data and Rights

You have the right to:

• Access your personal information
• Update or correct your personal information
• Limit the use of your personal information
• Request the deletion of your personal information
• Request transfer of your personal information

Please note that certain information may be retained for legal or regulatory reasons, particularly in relation to orders placed with us.

To exercise your rights or request access to your data, please contact us:

Phone: 01709 352002
Email: [email protected]

We aim to acknowledge data requests within 5 working days and respond fully within 30 days.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this website. If we intend to use your data in a way materially different from what was stated at the time of collection, we will notify you by email.